Privacy Policy

Last updated: January 2025

Introduction

Flopit Apps ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify applications and visit our website.

By installing our apps or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Through Our Shopify Apps

When you install and use our Shopify apps, we may collect:

  • Store Information: Your Shopify store name, URL, and admin email address for app functionality and communication.
  • Order Data: Order details necessary for app features (e.g., order exports, digital product delivery). This may include customer names, email addresses, and order contents.
  • Product Data: Product information when required for app functionality (e.g., attaching digital files to products).
  • Customer Data: Customer email addresses for delivering digital products or order-related communications.

Through Our Website

When you visit our website, we may collect:

  • Usage Data: Pages visited, time spent, referring sources, and browser information.
  • Contact Information: Email address if you subscribe to our newsletter or contact us.

How We Use Your Information

We use the collected information to:

  • Provide and maintain our Shopify apps and their features
  • Deliver digital products to your customers
  • Export orders to Google Sheets as configured
  • Send app-related notifications and updates
  • Provide customer support
  • Improve our apps and develop new features
  • Send newsletters and marketing communications (with your consent)

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your data. Our apps use:

  • Encrypted connections (HTTPS/TLS) for all data transmission
  • Secure cloud infrastructure (Amazon S3 for file storage where applicable)
  • Access controls and authentication measures
  • Regular security reviews and updates

Third-Party Services

Our apps may integrate with third-party services:

  • Amazon S3: For secure file storage in our Digital Downloads app
  • SendGrid: For email delivery of digital product download links
  • Google Sheets: For order export functionality in our Google Sync app

Each third-party service has its own privacy policy governing the use of your information.

Data Retention

We retain your data only as long as necessary to provide our services. When you uninstall our app, we will delete your store data within 30 days, except where we are required to retain it by law.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

GDPR Compliance

For users in the European Economic Area (EEA), we process personal data in compliance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:

  • Performance of a contract (providing app services)
  • Legitimate interests (improving our services)
  • Consent (marketing communications)

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: